We will pack & drop off the parcels to our courier partners within (2) working days. Estimated delivery period for West Malaysia would be 2 – 5 working days and 7-14 days for East Malaysia (Our daily shipment schedule is from Monday-Friday weekly)
Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.
Delivery Fees:
We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.
Actual product may differ from the photos published on all Fidelio marketing channels. Each product is unique and will not have identical appearance or textures as reflective of product visuals as there could be a difference in lighting. Your kind understanding is much appreciated.
For international orders, please note that customs duties or taxes may apply and are the responsibility of the customer.
Lost or Delayed Shipments
We are not responsible for packages lost or delayed by the carrier. If there’s an issue, please contact us for assistance.
